Freedom Furniture and Electronics Privacy Policy
Last Updated: October 20,
2009
Freedom Furniture and Electronics
is committed to protecting your privacy. This Statement of Privacy governs
data collection and usage for the ShopFreedom.com website, Freedom Furniture
and Electronics stores, and the Freedom Stores, Inc. family of companies.
By using this website or entering into business with any of the aforementioned
entities, you consent to the data practices described in this statement.
How Do We Protect Your Information?
We implement a variety of security
measures to ensure that the transmission of your data is encrypted and
safe.
We also offer the use of a
secure server. All supplied sensitive information and credit-related
information is transmitted via Secure Socket Layer (SSL) technology.
Do We Use Cookies?
Yes. Cookies are small files
that a website or its service provider transfers to your computer’s
hard drive through your web browser (if your browser’s settings allow).
These cookies enable the website or service provider’s system to recognize
your browser and capture and remember certain information.
We use cookies to keep track
of advertisements and to compile aggregate data about site traffic and
site interaction, so that we can offer you a better site experience
and tools in the future. We may contract with third-party service providers
to assist us in better understanding our website visitors. These service
providers are not permitted to use the information collected on our
behalf, except to help us conduct and improve our business. If you prefer,
you can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies via your browser
settings. Like most websites, if you turn your cookies off, some of
your services may not function properly. However, if you choose to disable
your cookies, you can still place orders over the telephone, in stores,
or by contacting Freedom’s Customer Service department.
What Information Do We Collect?
We may collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. When ordering merchandise or applying for credit on our site, you may be asked to enter your name, email address, mailing address, phone number, Social Security number, or military branch/active/retired status. You may, however visit our site anonymously. Other forms of information we collect may include, but are not limited to:
- Credit application information
- Current and historic account information
- Income and employment history information
- Information from various third parties that is deemed relevant to your account, such as consumer reporting agencies, relevant appraisals, etc.
How Do We Use Your Information?
Your information security,
confidentiality, and integrity are important to us, and your information
is only available to those employees who need to know that information
in order to provide products and services for you. The information we
collect from you may be used in the following ways:
- To process your transactions: Certain personal information such as your name, address, credit and employment history, etc. is vital for us to make proper credit and financing decisions regarding your account.
- To send periodic emails offers and discounts: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Do We Disclose Any Information to Outside Parties?
We are able to increase the
level of customer service we provide to you by sharing certain information
within the Freedom Stores, Inc. family of companies, and with certain
trusted third-party affiliates. The sharing of such information helps
us to safeguard your account by preventing potentially fraudulent activity.
By law, we are permitted to
share relevant information with our affiliates. We will only do so when
we deem that this sharing of information will enhance the quality of
service and products we’re able to offer you. The information we share
with our affiliates may consist of information from your application,
and credit history information from your credit report and public records.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the
requirements of COPPA (Children’s Online Privacy Protection Act),
we do not collect any information from anyone under 13 years of age.
Our website, products, and services are all directed to people who are
at least 13 years old.
Your Consent
By using this website or entering
into business with Freedom Furniture and Electronics or any of the Freedom
Stores, Inc. family of companies, you consent to the data practices
described in this statement.
Opt-Out
We periodically send marketing
offers to Military base housing in certain areas. Since these offers
are sent to each Base residence in the particular area, it is not possible
to opt out of receiving these offers.
You may, however, choose to opt out of having Freedom Stores, Inc. share your information with our affiliates. This includes information such as your income, account history, and credit score. Should you choose to opt out of your information being shared, you must send your opt-out request in writing to:
Freedom Stores, Inc.
Attn: Opt Out
1150 East Little Creek Road
Norfolk, VA 23518
Your opt-out request will be
effective until we receive a written opt-in request from you.
Changes to Our Privacy Policy
If we decide to change our
privacy policy, we will post those changes on this page, and update
the Privacy Policy modification date.
This policy was last modified
on 10/20/09.
Contacting Us
If there are any questions
regarding this Privacy Policy, you may contact us using the following
information:
Web: http://www.shopfreedom.com/locations
Mailing Address: 1150 E. Little Creek Rd, Norfolk, VA, 23518
Email: onlinefeedback@freedomfe.com
Phone: 888.480.4015
